jG
jacky G
1 reviews | Active since Jul 2011
30 Jul 2019, 09:20
PULL HAIR OUT!!!
Oh you guys drive me insane! 30 day data bundles - bought a 325mb for R55 on 1 July valid until 30 July - all good. So I don't loose remaining data, today I bought a data bundle 250mb for R49 as NO OPTION for 325mb R55 offered. Guess what - data not being rolled over because I didnt buy the same bundle!!!
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Replies (2)
Vodacom's replyOfficial
30 Jul 2019, 09:25 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply30 Jul 2019, 09:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
01 Aug 2019, 14:09 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. As per discussion, query has now been resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply01 Aug 2019, 14:09
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. As per discussion, query has now been resolved. Regards Consumer Website Team
Best regards,