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Ntombizodwa N
1 reviews | Active since May 2017
04 Dec 2020, 16:11
PUK number
I have spent whole of this week trying to get through Vodacom for PUK code on my WIFE SIM card since I have upgraded and got a new router. Call Centre is on voice note stating they are experiencing high calls volume - use self service channels. Self service channels ( online chat, TOBi aren't helping....
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Vodacom's replyOfficial
05 Dec 2020, 15:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Dec 2020, 15:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team