JN
Julie N

1 reviews | Active since Jul 2011

21 Apr 2015, 13:21

PUBLIC WARNING - CHECK BILLING CAREFULLY!!!

PUBLIC WARNING!!!!!<br> <br> contract agreement: (over 24 months)<br> <br> 1.45GB data<br> 125 call minutes<br> 200sms<br> <br> <br> <br> receiving:<br> <br> 200mb Data <br> <br> line is then suspended - no further calls or sms' are accessible <br> <br> monthly subscription amount R369.00 per month <br> Bank account debited upwards of R500 per month <br> <br> verbal and written complaints are being ignored and without resolution <br> <br> this matter has gone legal...<br> <br> check your VODACOM contract billing structure carefully every single month...

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Replies (1)
Vodacom
Vodacom's reply22 Apr 2015, 07:32
Official
Hello Campsppl,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team