1 reviews | Active since May 2024
£*€£ing Vodacom
Hi There Vodacom
It is me again. After paying and paying and paying - even after R5 000 to put my account on Credit - we are once again being pit on ITC for owing you R3 300 and change.
We are trying to buy a new home and you are wrecking our lives! We pay diligently and every time you move the goalposts without informing us.
How on earth do we still receive service if we have been reported to ITC? If my service has not been disconnected and we have not been informed of any account issues, how are we in ITC.
Your service and account management are appalling! It is like you intensionally tinker in the background to see how much hassle you can create and - in the process - wreck people’s lives!
An OTP is only valid for a certain time, after that you miss the deal. We have lost our first house because of YOU!! Now we are about to loose our second house!
We don’t owe you a cent! You owe us! You should be on ITC!
My Number is ***.
FIX MY LIFE!!!! Take whatever it is of ITC!!!
What is wrong with you People!!!
On 8 December 2023 you - Vodacom - allowed someone to commit ***** on my account - in Vodashop, Nelson Mandela Square, Sandton!
You did nothing about it. But me, the paying client, my life is in ruins! Because of your incompetence! Since that time you have turned my life into a nightmare! You constantly have account issues and constantly put me on ITC - for no apparent reason!
What do you want From Me??????
Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Best regards,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised we have tried contacting you on 3 occasions without success.
With regards to Vodacom account number NM072646 as per the feedback received from the Legal Department:
Kindly be advised that we do not amend historical data on current or even closed accounts.
The payment profile reflects on how the client has conducted payments on a monthly basis, where the payments were late, short or no payment will always reflect and unfortunately in a negative light.
Regards,
Vodacom Consumer Website Team
Best regards,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised we have tried contacting you on 3 occasions without success.
With regards to Vodacom account number NM072646 as per the feedback received from the Legal Department:
Kindly be advised that we do not amend historical data on current or even closed accounts.
The payment profile reflects on how the client has conducted payments on a monthly basis, where the payments were late, short or no payment will always reflect and unfortunately in a negative light.
Regards,
Vodacom Consumer Website Team
Best regards,