Provision of a long outstanding paid up letter

Item: Vodacom
Rating: 3
Author: Palesa R

Thank you very much Vodacom for providing my long awaited paid up letter. I hope that customer service will improve to the extent that one does not resort to this platform to receive service. Nonetheless, I am grateful for the letter.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

21 May 2019, 06:43

Dear Customer,

Thank you for making us aware of your query.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply21 May 2019, 06:43

Official

Dear Customer,

Thank you for making us aware of your query.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's replyOfficial

21 May 2019, 07:54

Dear Palesa,

We are glad to hear of the service that you received.

Great service goes a long way in improving the customer experience and we will always strive to achieve this.

Regards
Consumer Website Team

Vodacom's reply21 May 2019, 07:54

Official

Dear Palesa,

We are glad to hear of the service that you received.

Great service goes a long way in improving the customer experience and we will always strive to achieve this.

Regards
Consumer Website Team