Providing False Information on late deliveries

I've literally lost faith in Vodacom's ability to solve this problem when it comes to their promise to deliver my new contract. I've been back and forth wasting phone calls only to be told that my order is missing certain bits hence the reason for my order not being delivered.<br> <br> Firstly I spoke to Julia in the Confirmations department who confirmed the delivery of my order for the 12/11/2015 nothing arrived!<br> <br> Secondly I spoke to Miyelani (After Sales) who said that there was no stock of sim cards hence the reason for the order being delayed. 13/11/2015<br> <br> Thirdly, I spoke to Hazel (After Sales) to get an update on the order only to be told there was no stock of the Skull Candy headphones. 13/11/2015<br> <br> Today 16/11/2015 - I spoke to Mahle Dubazana a TL who told me that the system is not accurate and therefore cannot confirm the reason for the delay and was told the terms and conditions are missing from the order? seriously I already accepted it online.... Still awaiting a call to confirm what the suppliers are saying.