Providing false information about late payments to the credit bureau.

Item: Vodacom
Rating: 1
Author: Luvo M

I am extremely disappointed with Vodacom for sending false information about late payments to the credit bureau and not responding or taking any accountability when I send them emails. I have never missed a single payment in my life and their ********* and damaging actions are unaccptable.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

07 Aug 2024, 08:13

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply07 Aug 2024, 08:13

Official