1 reviews | Active since May 2016
Proved Vodacom are at fault with screenshots of failed app while trying to top up data, still no credit on my account
<p>I sent emails and screenshots the end of September of your app and website failing when I tried to top up ********** 358. Still no reply to my emails to Vodacom customer service. Shocking shocking shocking! Service is getting worse by the day.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team