PS
Patrick S

1 reviews | Active since Jul 2011

28 May 2015, 16:27

Proof of payment supp**** 3 times and still nothin

My account has been suspended, for none payment, My accounts department has emailed the EFT slip twice and faxed it once over two days to the Vodacom accounts department.... The reply from Vodacom, no payment is reflected as we have not received a proof of payment, sorry we can not receive faxes, sorry we have not received your email it sometimes takes two days.<br> I can not make calls or use data for two days. Vodacom we have a signed agreement I pay you supply service !<br> All ******* answers, I have had the phone put down on me, and no help.<br> Pathetic service, maybe Vodacom should spend less on adds and attracting new customers and retaining their current long-term customers. I will never use Vodacom again !

0
Replies (1)
Vodacom
Vodacom's reply29 May 2015, 09:41
Official
Hello mspacman,


Thank you for your posting, a service consultant will contact you shortly.

Regards,

Vodacom Consumer Website Team