1 reviews | Active since Jan 2014
Proof of payment is lost
<p>Hi so my husband paid his vodacom account via an eft and vodacom claims they can't find the payment despite proofs being e mailed twice. Now they suspend the number and gave a weak excuse that we must just be patient the nerve! Now we must wait for them to decide when they want to do their job</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team