1 reviews | Active since Jun 2013
Proof of data theft.
It was 27 September 2017 here I complained that Vodacom stole my data, and now I have very simple proof to show the world what a ******* bunch they are.
After the previous HellePeter complaint I received compensation data from Vodacom. This was 4 days after I just bought 1gig for 30 days.
At the end of the 30 days at what time my 1gig expired, I purchased another 1 gig forgetting that I still have data left as received from Vodacom. Now I had 1 gig expiring 21 Nov and 993 meg expiring 26 Oct.
However Vodacom decided to use the new 1gig of data rather than the data expiring in in a couple of days. Thereby ensuring that they get the benefit and not the customers.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good Day Eduard,
Thank you for taking the time to voice your enquiry. Kindly note that feedback was sent via sms.
Regards
RO
Good Day Eduard,
Thank you for taking the time to voice your enquiry. Kindly note that feedback was sent via sms.
Regards
RO
