DF
Douglas F
1 reviews | Active since Aug 2024
04 Feb 2025, 15:03
Proof of cancellation
Once again Vodacom Fibre disappoints, we never received an emailed proof of cancellation for our fibre now need to jump through hoops of fire to get it
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Vodacom's replyOfficial
05 Feb 2025, 08:12 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply05 Feb 2025, 08:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team