Proof again!

<p>Look at the history of my complaints, will you stay with Vodacom!</p> <p>Try upgrade your lines, the store has no stock and tells you to contact the call centre, the call centre doesn’t sell accessories. You can only get accessories at the store, but the store has no stock. </p> <p>Then once you get frustrated enough and want to cancel, the call centre has your wrong details and they block your account. Why are they asking if I have an Ellerines account, which I don’t, apparently I bank with Nedbank………which I have never done!</p> <p>Vodacom has had me on the border line for many months about cancelling, thankfully there is a brand new Cell C store in the area with staff that actually want to assist me, who are happy to pay me in cash for swapping to the self-same phone I can’t get from a Vodacom store or the upgrade call centre.</p> <p>Well done Vodacom! This is how you keep you customers, no wonder you have a retention department!</p> <p>Cell C will now pay for my cancellation fees, I get the handset I want, and I put cash into my pocket and it’s all convenient.</p> <p>Thank you Vodacom for finally making my mind up for me!</p>