NS
Nkosiyakhe S
1 reviews | Active since Aug 2017
11 Sept 2017, 11:31
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vodacome is actually exploiting people ..I have been a vodacom customer since ten years ago but I'm thinking of switching to another network.. vodacome is not good..Every time I purchase minutes for any SA calls for R10 via app they deduct money and not give me the munites ..I think today its the 4th time ...they always deduct money and fail to give me my offer. Please kindly resolve this issue orlese you will loose customers..
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
11 Sept 2017, 11:47Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply11 Sept 2017, 11:47
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
21 Sept 2017, 15:35Good day,
Feedback has been provided.
Regards,
RM
Best regards,
Vodacom's reply21 Sept 2017, 15:35
Official
Good day,
Feedback has been provided.
Regards,
RM
Best regards,