1 reviews | Active since Aug 2010
Promotional data not allocated
I took out a contract on the 17th of March and as part of the deal (as advertised) I was promised 6GB of data, 2GB per month for 3 months. The airtime that comes with the deal was loaded the same day but data wasn't. I called to enquire and I was referred back to the store. <br> Went to the store and they logged a call and was promised feedback within 48 hours. A few days later I got an SMS saying:<br> Dear customer, please be advised 1GB promotional data will be activated for a period of 6 months instead of the 2GB over 3 months. S3-GSN9W-WRJ4<br> <br> Waited and still data never got loaded. Made several calls and I get a different answer every time. Today I just got told that my call has been closed because they \couldn't get hold of me\". I don't have any missed calls from Vodacom. The only time I got a call was before the SMS quoted above.<br> <br> Can you please get this sorted already? It's been about a month now since I took out the contract."
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
