CT
Chris T

1 reviews | Active since Oct 2013

17 Mar 2017, 09:02

Promotion ****?

<p>This company advertises that if you buy data you get the same amount for free on their app. All good. Except the app doesnt wor**** Keeps asking to log in when attempting to purchase. Why am i not surprised........</p>

0
Replies (2)
Vodacom
Vodacom's reply17 Mar 2017, 09:07
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply17 Mar 2017, 14:13
Official

Good Day MR Chris Thirion

We are sorry to hear of the circumstances under which your posting has reached us.

As per our discussion, I have been in contact with you and believe that your matter is now resolved.

I would like to take this opportunity to express our sincerest apologies for any inconvenience that you may have experienced.

Kind Regards
KH
Vodacom Escalations Support

Best regards,