Promotion billing I***

<p>Hi </p> <p> </p> <p>I have called Vodacom on 2017-04-30 and also on 2017-05-01 with reference numbers below, I spoke to Nhlanhla from Cape town branch, Xolani.</p> <p> </p> <p>1- ********** ********** for the number ********** 446 and NO signed contract nor voice recording to subscribe for 5G data that has been loaded in May 2017 and Xolani (agent) did reverse that gig and told me I will get the money within 7days where I was billed R350.00. I want my REFUND URGENT hence I am send from pillar to post.</p> <p> </p> <p>1- ********** ********** for the number ********** 522.NO signed contract to show that my mom nor I agreed to this nonsense of Vlive since Last year June.I need REFUND for all the airtime that has been ****** from her. She's using old phone that does not have internet nor camera.</p> <p> </p> <p>I want all the refunds to be done immediately as this is not fair & definitely not the right way of doing business by robbing people in these manner.</p> <p> </p> <p>These SMS,really upset me cause the request are closed before anyone calling me to see if all the refunds were done or not.</p> <p> </p> <p>Thank you for your support. Your query with ref number 1- ********** ********** has been closed. Visit www.vodacom.co.za/help from your PC or cellphone. Thank you, Vodacom</p> <p> </p> <p>Thank you for your support. Your query with ref number 1- ********** ********** has been closed.</p> <p> </p> <p>I followed up on Monday and I spoke to Dineo from Solution (that did promotion and Vlive) and has escalated the matter to her supervisor Veronica Classen, till today I have not received my REFUNDS.</p> <p> </p> <p>I have to worry on monthly bases now and will never recommend my friends nor family to use Vodacom and my brother has already cancelled the contract.</p>