AS
Adele S
1 reviews | Active since Jun 2014
11 Jan 2021, 13:16
Promoting ******* company - Shaw Academey
Promoting Shaw Academy that bills customers even when cancelled free trial subscription same day, they confirmed via email & telephonically subscription was cancelled. but still billed today!!!!! Seems to be their modus operandi and Vodacom is promoting them!!!!
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Replies (2)
Vodacom's replyOfficial
11 Jan 2021, 14:13Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Jan 2021, 14:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
AS
Adele S's updateReviewer Update
20 Jan 2021, 08:51Good day,
Please note I have checked my bank account again since yesterday's reply. No refund was made! If they can provide the proof I will contact my bank and ask where is the money!!
Please note I have checked my bank account again since yesterday's reply. No refund was made! If they can provide the proof I will contact my bank and ask where is the money!!
AS
Adele S's update20 Jan 2021, 08:51
Reviewer Update
Good day,
Please note I have checked my bank account again since yesterday's reply. No refund was made! If they can provide the proof I will contact my bank and ask where is the money!!
Please note I have checked my bank account again since yesterday's reply. No refund was made! If they can provide the proof I will contact my bank and ask where is the money!!