1 reviews | Active since Oct 2019
**** Promos
Since Vodacom still has no way to log a complaint, I'll once again share my experience here. I'm getting a bit tired of Vodacom's **** promos. First I received a message informing me that I've received 12months of free Prime Video Mobile. I rep**** to the message as indicated, no response from Vodacom. Tried a few more times and eventually just let it go. Today I buy promotional data that supposedly comes with two months of free YouTube premium. I used the code on YouTube and YouTube says the code doesn't work or promo has expired.
Not sure how it's impossible to redeem these promos, but Vodacom still managed to charge my account without my approval for an Apple TV+ subscription that's somehow also impossible to cancel. Recent service from Vodacom has been so disappointing.
Best regards,
Best regards,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that your query was escalated to the relevant department and the feedback received is as follows on ref SR ***:
The Apple TV subscription has been cancelled - The cost for the Apple TV+ subscription is R124.99 per month after a free seven-day trial.
Regards
Vodacom Consumer Website Team
Best regards,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that your query was escalated to the relevant department and the feedback received is as follows on ref SR ***:
The Apple TV subscription has been cancelled - The cost for the Apple TV+ subscription is R124.99 per month after a free seven-day trial.
Regards
Vodacom Consumer Website Team
Best regards,