JN
Johan N
1 reviews | Active since Jul 2019
18 Jul 2019, 08:42
Promisses
I have a vodacom data contract which I can only use about one hour a day due to bad signal.They came to our estate and want to put in optic fibre cables,to get us to sign they promissed we could upgrade to "Optic Fibre" now that all cables are working they refuse to upgrade I must pay my contract in full and then join fibre.Our fibre is only Vodacom as it is working of a "Microwave link".
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
18 Jul 2019, 09:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply18 Jul 2019, 09:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
18 Jul 2019, 10:35 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you however responded via email.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,
Vodacom's reply18 Jul 2019, 10:35
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you however responded via email.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,
JN
Johan N's updateReviewer Update
18 Jul 2019, 10:53Please find attached former complaints SR*** ,nothing materialised
JN
Johan N's update18 Jul 2019, 10:53
Reviewer Update
Please find attached former complaints SR*** ,nothing materialised