Promising to investigate....... 1 month & no result

<p>On the 23rd of April 2016 my number was sim swopped by some **********. These ********** changed my log in details on the m2 dealerweb system. They logged in under my name & started activating multi data sims on other customers names. I had looged a call with vodacom the same morning to report this problem. I received a reference number and I was also told to send an email through to the forensic department @ Vodacom. Till today I have not received any response from Vodacom or the forensic department. This is extremely unacceptable as I have been a loyal customer to Vodacom for over 13 years. I received my old number back but I would just like these ********** to be caught! Vodacom doesnt seem to be interested in keeping their customers happy.</p>