PR
Peet R

1 reviews | Active since Aug 2013

01 May 2019, 20:25

Promises,promises

Why am I not surprised?? Like always I have to come to HelloPeter first to get service from Vodacom. You promised (as always) that a technical guy would contact me. So when are you going to do this???

0
Replies (2)
Vodacom
Vodacom's reply02 May 2019, 07:02
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply02 May 2019, 09:36
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that your query is currently being addressed by the relevant department, who will be contacting you to offer further assistance. A request to have this matter prioritized has been submitted.
Regards
Vodacom Consumer Website Team

Best regards,