MS
Mizou S

1 reviews | Active since Nov 2013

29 Mar 2017, 11:25

Promises promises with despicable service

<p>Problems with number not stopped as arranged on 12/4/2016. Still being charged every month. Spoke since 1/03/2017 to Tsonami, Nompilo, Zama13/03/2017 , Florence 27/03/2017 that said repeadedly nobody can help me?!??!?! And then lastly on 27/03/2017 to Vuyela Maphalala that PROMSED to call me on 28/03/2017 with feedback but offcourse I never heard from her and also zero feedback sonce 1/03/2017.</p> <p>Vodacom is happy to take my money every month for something that was cancelled last year... but when it gets to feedback or helping me....ZERO service</p> <p> Not poor service but no service. </p>

0
Replies (1)
Vodacom
Vodacom's reply29 Mar 2017, 12:17
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team