AV
Annika V
1 reviews | Active since Feb 2014
02 Nov 2018, 07:42
PROMISES, PROMISES? WHAT DOES THIS MEAN TO VODACOM - THEY DON'T KEEP.
It still the same problem as during the week, Ram still haven't received my new delivery address from vodacom to deliver my upgrade phone!!!!
When Ram phoned me yesterday , 1 november 2018, around 15:15, my address was still wrong, as Nkululeko said he will change the address at Ram for me!!!!
Why hasn't it been change????? PROMISES, PROMISES, PROMISES, BUT NOTHING HAS BEEN DONE.
I WANT MY PHONE DELIVERED TODAY, 2 NOVEMBER 2018, AS I HAD IT WITH THIS WHOLE PROCESS!!!!!!!!!!!
SOMEONE SHOULD PHONE ME AND SORT THIS OUT ASAP AS I WANT MY PHONE BY CLOSE OF BUSINESS DAY TODAY OTHERWISE I WILL CANCEL THE UPGRADE AND MY CONTRACT AT VODACOM.
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Vodacom's replyOfficial
02 Nov 2018, 08:49Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply02 Nov 2018, 08:49
Official
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team