DB
Dennis B

1 reviews | Active since Dec 2019

06 Dec 2019, 11:50

Promises promises...

After many years of custom with Vodacom, we have been complaining with a waning signal, we were on many occasion told the company was going to erect a new tower and the signal would improve, 3 years later they inform me that they can do nothing about the signal, and we need to try purchasing our own signal booster. I am sorry but our company will move contracts to a more reliable source.

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Replies (1)
Vodacom
Vodacom's reply06 Dec 2019, 13:52
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team