Promises, Promises

I've re-typed my complaint at least 4 times now to keep within the character allocation, but just can't seem to get it right - that's how long my complaint is and that's how much I want to say.<br> <br> Bottom line -staff@Vodacom Canal Walk are the most *********** people EVER! They know NOTHING about calling back or providing feedback.<br> <br> I opened a contract on 03/07 in which I waited 9 days for someone to tell me it has been approved (after me following up almost everyday AND after me cancelling it a day before).<br> I then get told that the phone I want is not in stock and that I have to wait another 7 days for stock to arrive.I received a call back on the 7th only to be told that the phone has been discontinued.Luckily, I've already CANCELLED that order and placed another order for a diff phone.<br> I receive an sms on day 15 to say the stock has arrived.I call to make sure that both the phone &amp