1 reviews | Active since Dec 2016
PROMISES PROMISES
<p>In September Vodacom debited my account on the 25th like I asked, but the same day they returned my debit order with reason no funds available eventing I had R4000 balance. they also charged me a return debit fee of R100 . I went to the store was assisted in store to send my bank statement through to proof that I had money on the bank. It is December I.have.not.been credited the promises R100 and my account status still shows that I am in arrears after I made n cash payment on the 23rd of.November. My daughter paid.the R100 penalty fee as well. I am only getting empty promises from Vodacom accounts department. I cannot.be assisted.In store with n migration as my status still.shows.that I am in arrears. I am fed up.with empty PROMISES and.I will go to a news paper with this </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
