1 reviews | Active since Jun 2016
Promises not kept
<p>I wrote a review on 9 June 2016 about bad service from Vodacom. My issue was resolved but after being promised to get data every month I have to email every month and ask for it as it does not get allocated. Even after asking that the problem get fixed so that I don't have to send emails every month I still don't get a responce.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team