PROMISES NOT KEPT

11 SEPTEMBER 2018 AND I PHONED VODACOM TO ENQUIRE ABOUT MY NUMBER DUE FOR AN UPGRADE. GOT ALL THE OPTIONS AND REQUESTED CALL BACK WHICH I GOT BUT EVERY TIME THE WRONG TIME. DID FINALISE MY UPDRADE 09H45 12 SEPTEMBER AND LADY I SPOKE TO ASSURED ME SHE WILL MAKE SURE I GET THE 1 GIG OF DATA THAT IS FOR MY NEW UPGRADE ALSO THIS MONTH. GOT DELIVERY OF MY NEW PHONE ON THE 17TH OF SEPTEMBER. THE 1 GIG PROMISED DATA NOT ALLOCATED, NOR THE 5 GIG (ONCE OFF DATA) THAT IS VALID FOR A WEEK. I PHONED SAME DAY AROUND 15H00 AND SPOKE TO SIBUSISO WHO TOLD ME THE 1 GIG AS WELL AS 5 GIG PROMOTINAL DATA ONLY TO BE ALLOCATED COME THE 1ST OF OCTOBER. 5 GIG IF THAT THE CASE FINE, BUT GO AND LISTEN TO RECORDING FROM MY NUMBER ENDING WITH 8188 AND HEAR I WAS PROMISED THE 1 GIG DATA WILL BE ALLOCATED ALREADY THIS MONTH. SIBUSISO WAS TO COME BACK TO ME IN 24 HOURS, NEEDLESSS TO SAY NEVER DONE. SORT THIS OUT AND CREDIT ME WITH AT LEAST 1 GIG OF DATA AS PROMISED AND CONFIRM WHEN I WILL GET THE 5 GIG PROMOTINAL DATA AS WELL.