Promises not kept

<p>My contract expires on 9 Aug. I gave notice for my number to be ported on 9 Aug and contract cancelled. Eltino confirmed on email I will only be billed pro-rata for August R161.54 but I received my statement (I had to phone to get it) and I'm billed full contract amount for August. I also didn't receive my data in July as I received other months (data as an extra because there isn't Vodacom service in my area). My email request on this was ignored.</p>