Promises made not kept

25 May <br> <br> 1. Visited vodcom 4u in diamond pavilion kimberley to enquire about upgrading his phone.<br> 2. Vincent Gaba assisted us by advising that the samsung my son wanted was not good buy and suggested the samsung grand neo and then went on to say the samsung a3 better buy. We decided on the a3.<br> 3. We were advised a3 not in stock but all the paper work be done and monies paid and we can fetch the phone the following day<br> 4. Advised that we live 100km away. Told if we pay R175 for courier chrgs the phones would be delivered to our home on 26 may.<br> 5. Quotation was signed but nit processed and R515 paid cash, no receipt isued<br> 6. Told me to contact vincent on 26 may when phone arrived to do sim swap<br> 7. 26 may late fternoon, we phoned, no deljvery ans vincent not at work<br> 8. Advised by jaco the manger that phones were delivered to postnet and would be delivered on thursday<br> 9. Told jaco we want to cancel the upgrades quote which he confirmed we could and all our contracts with vodacom, which is proving very difficult.<br> 10. Originally agreed to R189 per phone per month but R223 is being deducted per phone per month.<br>