Promises made and not kept
I upgraded my contract and was not told about the additional cost that would be charged. then included in the contract was 10 gigs of data for the 3 three months which i have recieved once. So what now.... calling the call centre is an absolute waste of time.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day,
Thank you for taking my call.
As discussed, your query has been addressed and resolved.
Regards,
UW
Good Day,
Thank you for taking my call.
As discussed, your query has been addressed and resolved.
Regards,
UW