Promises made - all broken

I sent through applications over a week ago to open a new business account. Everyday requests for more information were sent through. The lady I was dealing with told me the I would have the phones and everything by this Tuesday 26th Jan 2016, we only received the phones yesterday, Friday 29th January 2016 - but were assured by today they would be activated. Only to be told now to wait until Monday 1st Feb 2016. This is absolutely disgusting service. Had I known this I would never have gone with Vodacom for my business.