kM
kevin M

1 reviews | Active since Jan 2017

24 Jan 2017, 12:09

Promises and no delivery

<p>now more than 20 calls later and promises and promises no body has delivered a thing!!! They are quick to take you money but slow to do anything that is when they answer the calls! promise to resolve and dont. Promise to phone back and dont! Promise to allocate data and dont! Useless!!</p> <p> </p> <p>I am just about to give up on them totally!</p>

0
Replies (3)
Vodacom
Vodacom's reply24 Jan 2017, 12:20
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

kM
kevin M's update24 Jan 2017, 13:30
Reviewer Update

now lets see how this goes!!!!!!!!!!!!!!

kM
kevin M's update01 Feb 2017, 09:29
Reviewer Update

You have now given data but still cant access the myvodacom app data so dont know what you are doing with my account? Data ? Who knows? Maybe it is time to leave vodacom!!!!!!!!!!