1 reviews | Active since Feb 2013
promised to have my phones on by yesterday , but still off
<p>i Spoke to custumercare on Friday afternoon that said after payment of R14023 is **** me phones shall be on by Theusday afternoon still my phones are not working.I ********** -6</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
It is 24 hours later and still i cant use my phone when is my line gona be connected.
It is 24 hours later and still i cant use my phone when is my line gona be connected.
Its 3 days later and me phones are still off i was promised my phones shall be on theusday by vodacom it is Friday 7/4/2017. We are paying for services we dont have the comferd of useing.Is that what is making VODACOM so great taking peoples momey with no service.
Its 3 days later and me phones are still off i was promised my phones shall be on theusday by vodacom it is Friday 7/4/2017. We are paying for services we dont have the comferd of useing.Is that what is making VODACOM so great taking peoples momey with no service.
Yesterday i was told by Vodacom custumer centre that my phones shall be on by 17:00 on 7/4/2017 today 8/4/2017 i am told maybe sometime Monday the phones shall be on does any body in Vodacom know what they are doing while custumers are paying for there incompatance to hold office.
Yesterday i was told by Vodacom custumer centre that my phones shall be on by 17:00 on 7/4/2017 today 8/4/2017 i am told maybe sometime Monday the phones shall be on does any body in Vodacom know what they are doing while custumers are paying for there incompatance to hold office.
Dear Willina
As per our discussion, please be advised that feedback has been provided and this matter is now resolved.
Have a pleasant day further!
Regards,
RJ
Dear Willina
As per our discussion, please be advised that feedback has been provided and this matter is now resolved.
Have a pleasant day further!
Regards,
RJ