Promised month to month Data bundle turns out to be 24 month!!? No response from Vodacom Customer Care

<p>We have very bad signal in Northern Natal, we struggled to get payments done on our Vodacom 3G and needed internet connection for work prep. Vodacom suggested a mini mobile wifi device to us. Promising we can end the contract at any time, if it did not work, but now it turns out it is a 24 month contract. After contacting Vodacom to query this agreement, they promised to check the voice recordings from last year when agreements to the contract were made. There has been so response from Vodacom, and you wait on the customer care line for hours, before you get a representative to help. Bad service.</p> <p> </p>