Promised free 500MB with Upgrade

<p>Hi as a Vodacom client for years i have always been happy with vodacom but data is VERY expensive. I upgraded end of Sept with the online upgrade service via telephone....i was promised a 500mb for 24 Months for free aswell as a 10GB for free witch i have used up. But i never received the 500mb and as i phoned Vodacom customer care for many times the last 2 weeks...someone finally add the Service Provider Incentive to my account BUT NOT FOR FREE!!!!!!!!!! There is a amount of R148.70 going of my account 1st of December and i am very unhappy. I really hope it could be solved as i would like a refund. I am not phoning vodacom again. I just keep on been put thought to from 1 person to the next...i am sick and tired of it.</p> <p>I also notice that with the new phone i dont use anything less than 1GB and this is concirning because i hoped that my 700mb every month would be enough.</p> <p>Another thing...Why can i not buy data with my credit card/EFT it only has option to go off my account?</p> <p>This is something i would really like you to look at.</p> <p> </p> <p>thank you</p> <p>karen</p>