JA
John A

1 reviews | Active since Jun 2013

23 Aug 2017, 14:11

Promised booster would be installed in my home, approx. 4 to 5 years ago, still not done

I have very poor limited internet connectivity in my home, phone picks up Vodacom E. Vodacom promised to deal with issue and install a booster, still not done

0
Replies (2)
Vodacom
Vodacom's reply23 Aug 2017, 14:34
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

JA
John A's update04 Sept 2017, 13:39
Reviewer Update
Vodacom, promised that a technician would contact me and investigate, this never took place