Promised account corrections never done

Last month I complained about double debit order on my account and services loaded which I did not want. I got a call back from Vodacom where they apologized and said that they corrected my account (sms bundle and data bundles removed). Yet when I looked at my statement for this month so far, the sms bundle and data bundle is still loaded. I phoned their customer care again, and Mosiwa said she now cancelled it for first time (***) and that I will be billed for these amounts at end of January, even though I asked for it to be cancelled weeks ago already. Now I am sorry I changed my previous report from complaint to Satisfied. It should have been changed to outraged. Vodacom service is shocking and I can not wait for November to close my 25 year account with them. I DO NOT WANT THE SMS OR DATA BUNDLES! They can understand this.