Promised 1GB data not received.

3 weeks back I bought a Smart Kicka 2 cellphone from PnP. Part of the sale was that I will receive 1GB of data if I buy R16 airtime. When I activated the sim I received an sms stating the same. 5 days later I bought airtime, but did not receive the 1GB data. I called 111 and received this service request number: A2-6FCL-8EUYJ (17 Aug) They said that I will receive data in a week, but until today I'm still awaiting the data. This is really sad coming from such a great company, breaching the arrangement. (And to make matters worse, my phones battery was faulty. I returned it and I'm without my new handset. This is really like a double edge sword.)