1 reviews | Active since Oct 2010
Promise upgrade will take 2 days.......NOTHING
<p>After i've done my upgrade the call centre agent promised that this will be sorted out 2-3days. Its now 4 days i i still didn't hear anything from Vodacom. After trying numerous of times to get through to the call centre i eventually got to one which could not tell me why the Uprgade is still in Future open status. And even what the status mean? If I do not receive a response by COB today. I will make use of a different network.</p> <p>Reference number/Order Number- 1- ********** 4590</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for the automated reply. I wish to cancel my upgrade. Will go somewhere where i can get service.
Thank you for the automated reply. I wish to cancel my upgrade. Will go somewhere where i can get service.