ED
Erik D

1 reviews | Active since Aug 2009

19 Jun 2017, 15:12

Promise a service that does not exist

<p>I was contacted by Vodacom directly by phone and offered the Fibre for business service. After checking my address and sending me the costs their representative came to see me.</p> <p>I was offered the same service at 4 times the advertised cost, and also advised there was no cable available</p>

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Replies (1)
Vodacom
Vodacom's reply19 Jun 2017, 15:49
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team