Prolonged wifi outage in Groblerpark

On Sunday 17/08/2025 at 16:00 our wifi went down today 4 days later we have not received any notification about the problem nor have we received any updates with regards to the work done by technicians over the past 4 days we do not know how long we anticipate to be out for. my wife works from home and i work from home my son studies from home the financial impact has been massive over this prolonged outage we now have to travel to meeting that would ordinarily take place on teams and we have to buy pre paid data to try and secure our client's and work and whatever little resources that we are utilizing now will not last indefinitely. We would like to know when is the problem going to be resolved and how the issue of additional/consequential expenses/losses going to be addressed since we had to spend money to mitigate against greater financial losses as a result of this prolonged outage. All my interactions with vodacom generally ends here on hellopeter may they should setup an office here .