AB
Armin B
1 reviews | Active since Nov 2022
29 Dec 2022, 20:53
Prolonged ***** Dispute
Once again Vodacom your ***** dept has let me down. Not only did your consultant not do their job but **** on email saying my ***** dispute has been resolved. It still has not been resolved since mid November 2022 and I was just debited over R2000 for a cell phone I didn't even purchase! How did you guys even approve the contract with out asking for a Payslip? Now my credit rating is also affected. I want this resolved now!
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Vodacom's replyOfficial
30 Dec 2022, 07:40 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Dec 2022, 07:40
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team