Prolonged fibre installation

I logged a call for my fiber to be relocated on 31 Oct. Throughout the month I have been calling Vodacom to follow up several times and speaking to different consultants. Each consultant has been telling me to wait for a duration of 30 days. 30 Days has lapsed and still no communication from Vodacom. Today I call in and the consultant tells me I have to wait an extra 23 days. Install my fibre or cancel my contract. This is *******!!! And poor service and communication from your consultants. How do you hire your staff who are *********** in assisting customers. Stop billing me and install my fibre or cancel my contract.