Profile ************** and false adverting
I app**** for a contract with Vodacom I was told there is no 24 month contract for a iPhone 8 only a 36 month contracts and then went on the website after the application and delivered most iPhone 8 are on 24 month contract for the same amount am being charged for 36 months . How is that possible
Why do we need to be ********** when am a Vodacom client on fibre and on prepaid
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
02 Mar 2022, 08:24 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply02 Mar 2022, 08:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
's updateReviewer Update
02 Mar 2022, 13:43Thank you I got a call from so called Vodacom trade partner and still not certified
I will not recommend them to anyone because they do discriminate based on colour making us to pay more because of our skin colour
The question is how does someone apply online and a consultant call you to give you a the product higher than what Vodacom advertised online
They are a huge big ****
I will not recommend them to anyone because they do discriminate based on colour making us to pay more because of our skin colour
The question is how does someone apply online and a consultant call you to give you a the product higher than what Vodacom advertised online
They are a huge big ****
's update02 Mar 2022, 13:43
Reviewer Update
Thank you I got a call from so called Vodacom trade partner and still not certified
I will not recommend them to anyone because they do discriminate based on colour making us to pay more because of our skin colour
The question is how does someone apply online and a consultant call you to give you a the product higher than what Vodacom advertised online
They are a huge big ****
I will not recommend them to anyone because they do discriminate based on colour making us to pay more because of our skin colour
The question is how does someone apply online and a consultant call you to give you a the product higher than what Vodacom advertised online
They are a huge big ****
Vodacom's replyOfficial
04 Mar 2022, 12:05 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that contact was made and feedback provided.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,
Vodacom's reply04 Mar 2022, 12:05
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that contact was made and feedback provided.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,