AF
Anna F

1 reviews | Active since Aug 2017

08 Aug 2017, 12:49

Professional *******

<p>I have been waiting for 8 months for vodacom to fix my iphone 6s (Jan2017-Aug2017).</p> <p>I sent my phone in for a screen and a camera repair. the phone came back with a few issues; sim reader does not work, touch id does not work, LCD screen does not work, camera is still broken, charging port does not work and so much more. i am so tired of this bunch. and when they asked their insurance company to fix their faults which they created they said the insurance wont pay out. </p>

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Replies (1)
Vodacom
Vodacom's reply08 Aug 2017, 15:21
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,