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JVdh
Johan Van der heever

1 reviews | Active since Feb 2019

20 Oct 2025, 09:41

Professional **** artist

I'm on prepaid and no matter how much i tried to stop, opt out etc. , i keep getting messages for R5 a day subscriptions, and now they are starting to send push notification which will be easy to accidentally hit OK, They don't even send one they send to consecutive messages. This is really ****my tactics to ****** money from someone who doesn't want a contract from them

0
Replies (2)
Vodacom
Vodacom's reply20 Oct 2025, 12:51
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply27 Oct 2025, 10:28
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.

 As discussed, you've confirmed that you haven't received any push notifications since Friday. 

Please continue to monitor and let us know if the issue recurs.

Regards Vodacom Consumer Website Team 

Best regards,