CH
Cassiem H

1 reviews | Active since Jan 2013

21 Jan 2017, 06:50

Products and service is bad!!!!

<p>I did an premature upgrade with Vodacom two weeks ago as my phone i currently had screen cracked. I ordered the lg v20 and for the pass two weeks they never received stock and dont get me started in the online sales team (they are o no help what so ever, they cant tell you when they will get stock and some of them have zero people s****s). Yesterday i called to cancel my quote with Vodacom as mtn had the 50gb special however i did not successfully take out the contract as they can not port my number to mtn. I cant wait till my contact finishes with Vodacom because i would love to move over to mtn as they have much beter packages as well. Bad vodacom just bad and i have been with you for 6 years now. </p>

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Replies (1)
Vodacom
Vodacom's reply21 Jan 2017, 07:57
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team