EP
Evendrie P

1 reviews | Active since May 2012

02 Mar 2024, 11:48

Product recieved in a terrible state

Hi there I have purchased a product on the vodabucks store last year Christmas. The product came in a terrible state. Olivia from vodacom assisted by the product to be replaced. Unfortunately the product still came back in an awful state. I would like a refund on my vodabucks.

0
Replies (2)
Vodacom
Vodacom's reply03 Mar 2024, 23:33
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
EP
Evendrie P's update08 Mar 2024, 06:34
Reviewer Update
Hi there
I am still awaiting a call from your consultant

Regards
E. P